Mary Grella is the dynamic force behind Miss Management, bringing decades of experience, strategic vision, and an unwavering commitment to excellence in property management.

Born and raised in Ocean City, New Jersey, Mary’s journey to becoming a leading figure in real estate and property management began with her passion for education and her deep-rooted dedication to making a difference.

Mary’s professional journey started in education, where she spent over a decade teaching at Saint Edwards and Beachland Elementary in Vero Beach, Florida. Her time as an educator was marked by innovation and leadership, as she introduced new educational programs that significantly boosted student performance. These experiences honed her skills in organization, communication, and leadership—skills that would later become instrumental in her success as a business owner.

In 2008, Mary co-owned and served as the Director of Marketing for ServiceMaster by Glenn’s, a restoration company specializing in water, fire, and mold remediation, as well as renovations. Her role was pivotal in the company’s impressive growth, driving annual revenue from $900k to over $3 million. Mary’s strategic vision, exceptional marketing expertise, and organizational skills were key to this success. She developed and executed comprehensive marketing campaigns, managed HR functions, meticulously reviewed financial reports, and vetted vendors to ensure the highest standards of service. This comprehensive approach allowed Mary to build effective business systems and establish a strong brand presence in the community

Mary’s time at ServiceMaster by Glenn’s provided her with invaluable insights into the needs of homeowners, especially during emergencies. Her extensive knowledge of restoration, coupled with her experience working closely with insurance agents, highlighted the importance of pre-planning, regular maintenance, and a proactive approach to property management. This experience directly informs her work at Miss Management, where she applies these principles to ensure that her clients' homes are not only well-maintained but also prepared for any eventuality.

Mary’s leadership at ServiceMaster was not just about growth—it was about doing things the right way. Her commitment to ethical business practices led her team to win the prestigious BBB Torch Award for Ethics in 2019. This award, given for demonstrating the highest standards of ethical behavior, was a significant recognition of Mary’s dedication to integrity and transparency. Her company received the highest score ever awarded by the BBB of Southeast Florida and the Caribbean in the Small Business category, underscoring her ability to lead with both excellence and ethics.

In addition to her extensive background in restoration, Mary is also a licensed realtor, bringing a comprehensive understanding of the real estate market to her work. This dual expertise allows her to offer a level of service that is truly unmatched in the industry, whether she’s overseeing a real estate transaction or managing the day-to-day details of a property.

Today, as the owner of Miss Management, Mary brings her extensive experience and strategic insight to the world of property management. Her proactive approach ensures that potential issues are addressed before they arise, and her meticulous attention to detail guarantees that every property under her care is maintained to the highest standards. Mary’s deep understanding of both the operational and marketing aspects of business allows her to offer a level of service that is truly unmatched in the industry

Mary’s philosophy is simple: "Property Managed to Perfection." This reflects her commitment to delivering exceptional care and service, backed by decades of experience and a proven track record of success. Whether overseeing a real estate transaction or managing the day-to-day details of a property, Mary Grella is the trusted partner you want by your side, ensuring that your property is not just maintained, but enhanced in value.